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#GOOGLE CLOUD PRINTER SHOWING OFFLINE HOW TO#
#GOOGLE CLOUD PRINTER SHOWING OFFLINE OFFLINE#

You can completely disable SNMP polling for all printers on Windows by creating a new DWORD parameter with the name SNMPLegacy and the value 1 in this registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print.

Restart the spooler service: Restart-Service "Spooler" Google had a system wide issue that was resolved on 1/9 that for about a week listed all printers as offline.

Remove your printer and print port completely and recreate them.

Make sure that your firewalls are not blocking SNMP traffic (Ports 161/UDP and 162/UDP).

When PrinterLogic determines that the end-user is offline.

#GOOGLE CLOUD PRINTER SHOWING OFFLINE OFFLINE#

Make sure that the port type used is “ Standard TCP/IP Port” instead of “ WSD Port”. For offline printing, the Service Client holds a copy of the print job until it is released.Make sure that the correct IP address of the printer is specified in the print port settings.Open the settings page and then click + Show advanced. If the check of SNMP settings has not helped to get your printer online, you should check the following parameters. Launch Google Chrome on the computer with the direct established connection to the printer in question. Get-printerport |where |select name,protocol,description,printerhostaddress, snmpenabled, SNMPCommunity Open your network printer management web interface and make sure that SNMP is enabled in the printer settings and the community name used for it is public. Google Cloud Print is a technology that connects your printers to the web.

#GOOGLE CLOUD PRINTER SHOWING OFFLINE HOW TO#

Let’s see how to configure SNMP protocol settings for network printers on Windows print server.įirst of all, make sure that your printer supports SNMP. Google Cloud Print is a service provided by Google that allows you to print to a printer registered to your Google account using a network-compatible device, such as a mobile phone or computer, without installing the printer driver on the device. If no SNMP response has been received from the printer, such a printer is considered unavailable and goes offline on the print server.

The print server sends an SNMP request to the printer and waits for a response.

How does Windows determine network printer availability status? In Windows 7 and newer, by default the SNMP (Simple Network Management Protocol) is used to query the network printer state.

Then make sure that the printer is turned on and accessible over the network (check printer availability using ping by IP address, make sure that you can open the printer management web interface). Open the Print Management console on your print server, find the printer with the Queue Status = Offline state, open its print queue properties and make sure that the “ Use Printer Offline” option is not checked in its settings.